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By
JR Raphael, TechNewsWorld
Dell
is
going after emerging markets with a new line of low-cost
computers. The Vostro notebooks and desktops are the
company's first models targeted specifically at China,
India and a handful of other Asian, African and Latin
American nations. The systems will sell for about the
equivalent of US$440 to $475.
The
move marks a distinct shift in strategy for Dell, which
has previously focused on building standard products
that stay constant from country to country. The change
follows similar steps by competitors such as HP and
IBM, which are pushing low-cost models of their own
in the same geographical regions.
Simpler
Systems The smallest of Dell's new systems is the Vostro
A840 laptop, offering a 14.1 inch screen -- compared
to its bigger brother, the A860, which boasts a 15.6
inch display. Both computers come with full networking
capabilities powered by either Intel (Nasdaq: INTC)
Celeron or Pentium Core 2 Duo chips and 1 GB of memory.
Unlike the counterparts seen in countries such as the
U.S., however, these systems come with pre-set configurations
and don't offer many customizable features.
"Really the only thing you can choose here is the operating
software, so you can have a Linux-based product or Windows-based,"
Dell spokesperson Gretel Perera told TechNewsWorld.
"That's pretty much the only configuration you can choose
-- as opposed to the U.S., where you can configure everything
you want," she said.
The
inclusion of Linux, in the form of the Ubuntu operating
system, was a deliberate decision based on Dell's research.
"Linux
is highly used in emerging markets and widely accepted,"
Perera pointed out. "It allows us to offer a more basic
computing and affordable computing [platform]."
Moving
up a step, the Vostro A180 and A100 offer similar specs
in a desktop form, with the addition of expandable graphics
options and a full open source office software suite.
Still, you won't find any extra frills on these computers
-- and that's just how Dell wants it.
"They
really were made with the emerging markets in mind and
the needs of these small businesses," Perera explained.
"The products revolve around those needs -- affordability,
access to technology, only the software they want --
basic computing needs," she said.
Business
Thinking
The
thinking behind Dell's decision is easy to understand:
Its sales skyrocketed in places such as China, India,
Brazil and Russia during the first quarter, jumping
up more than 50 percent from their previous rates. That's
10 times the growth rate seen in America, Dell executives
say, and they're expecting to see even more expansion
there in the future.
"There's
no question that some of our largest tech companies,
who have been so successful as global competitors, are
finding that there are new competitors from emerging
markets and from even more advanced economies," C. Richard
Torrisi, associate professor of international business
at Suffolk University, told TechNewsWorld."The way for
them to remain competitive and to keep growing is through
designing products that reach out to consumers in emerging
markets who have the purchasing power -- and now, the
desire -- to connect to the global economy through the
Internet and through technology," he said.
The
tactic shared by Dell and its competitors reflects that
notion as well as the need for affordability -- something
else Torrisi sees as paramount to success.
"The
key, I think, is designing products with the proper
price points for consumers in emerging markets. So it's
not a question only of innovation, but a question of
design and efficiency to reach those hundreds of millions
of potential consumers," he noted.
Ultimately,
Torrisi said, the companies have to see these emerging
markets as independent entities that don't have the
same needs as the U.S. That means forging alliances
with local distributors and firms to conduct separate
research and development missions -- because the findings
in America simply won't match the requirements of those
customers. Dell echoes that sentiment.
"We've
really developed an entire strategy ... to meet the
needs of these emerging countries," Dell's Perera said.
"We have an entire design and development team just
for [that]."
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