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Percento Technologies
and alliances have a portfolio of products
and the engineering expertise to help you
create an interactive contact center. Our
experience and solutions can create a call
center environment that ensures your customers
are quickly connected with the most knowledgeable
available agent to handle their call.
Intelligent call
routing not only ensures that outbound calls
take the least expensive route but inbound
calls are presented to the best-equipped
person to handle the call.
Screen pop applications
provide users immediate detailed information
about the caller before the call is answered.
Additionally, screen applications can be
used to give you PC control of your telephone
so you can drag and drop to transfer calls,
set up conferences and direct calls to voicemail
or other extensions. Enterprises can leverage
their existing applications investment with
6600 Your Assistant, which integrates and
unifies popular communications and productivity
tools – including Microsoft® Outlook®,
Lotus Notes®, ACT!™, Goldmine®
and MSN® Messenger. Users can dial from
Personal Information Managers (PIMs) and
launch contact information or chat sessions
from incoming caller-ID screen pops.
We can provide
a custom communication server to fit the
unique communication needs of your business.
A feature-rich, software-based phone system
that combines the power of your desktop
computer with advanced communications technology.
Built on open-systems architecture.
Call Percento:
1.800.614.7886 or email us: CLICK
HERE!
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