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Telephony Link
to Existing Database
Percento
Technologies and approved alliances can
help you leverage your phone system with
existing database information by developing
a software solution linking the phone systems
CTI interface with your existing database.
We provide custom CT application development
for Avaya, NEC, Mitel, Siemens, Nortel,
Inter-Tel and other major brands.
Voice Recognition
Mitel Networks™ 6500 Unified Messaging
is the first unified messaging solution
that features natural speech as a user interface
to access all aspects of Microsoft®
Exchange 2000 and Outlook®: inbox, calendar,
contact list and task list. Mitel Networks
6500 Unified Messaging is an extension to
the Mitel Networks 6500 Attendant with powerful
text-to-speech capabilities, personal dialer,
and toll management/secure access capabilities.
6500 Unified Messaging integrates with Mitel
Networks Voice-over-IP (VoIP) servers and
PBX platforms, as well as PBXs from other
leading vendors.
SANDi - Using
sophisticated voice recognition technology,
SANDi 3.0 helps you maximize the benefits
of all your company’s communications
capabilities to boost productivity and improve
customer satisfaction. In today’s fast-paced
business market, productivity and customer
satisfaction are more than business priorities—they
are distinct competitive advantages.
Interactive
Voice Response
Interactive Voice
Response, (IVR), is an interactive system
for automatic telephone transactions. Using
synthesized or prerecorded speech, the system
can:
Respond to (answer)
an incoming call
Request specific
information fromt he caller
Provide information
or services to the caller based on data
from the caller
The system allows
either full or partial automation of telephone
transactions that would otherwise be performed
by an operator or attendant.
Systems Integration
Percento Technologies
welcomes the opportunity to develop custom
software solutions to minimize costs and
maximize efficiency. Our software developers
have extensive experience integrating telecommunications
with data stores and applications. We provide
integration services to Avaya, NEC, Mitel,
Siemens, Nortel, Inter-Tel and other major
brands
Call Percento:
1.800.614.7886 or email us CLICK
HERE!
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